In a previous article, we talked about how to find and hire an aide. Now, we’re going to discuss when and how to end that relationship when it has reached a natural conclusion. Knowing when to end a good working relationship can be tricky.
Being an aide should be really fun — and professional — for both you and your employee. However, there is an arc that most working relationships follow. If you hire people who are right out of college, they will inevitably want to leave to pursue their careers. Even aides who have been in the industry may need to move on for various reasons.
If they are having a good time at work and have a steady job, an aide may not know how to voice their desires to leave. Here are some changes to watch for that may indicate an aide needs to move on:
Lack of Energy. Everyone has days where they feel tired, but if your aide starts coming to work on a regular basis without enough energy or zest for the job, it could be a sign that its time to move on. This is especially true if he or she had a lot of energy and then suddenly doesn’t.
Moodiness. If your aide suddenly gets annoyed at little things, it’s a sign that they are not happy at the job.
Calling Out Sick More. Again, everyone gets sick once in awhile. If your helper starts calling in a lot (especially with no particular health reason), that is not a good sign.
How do you address this? It’s not fair (especially if you and your aide have had a good working relationship) to fire her or him without discussing your concerns. Your employee might have a legitimate reason for his or her change in attitude that is unrelated to your working relationship.
Here’s an example of a conversation you might have with your aide to voice your concerns:
You: Hey, so I want to talk about our working relationship. I have noticed you might not be as into the job.
Aide: What do you mean?
You: I have noticed your energy at work has not been as much as it previously was. I don’t know if you are having extra stress outside of work or something, but I just wanted to bring it to your attention.
Aide: Yeah, I’m a little more stressed. I’ll make sure it doesn’t bleed into my work now. Thanks for bringing it up.
It’s up to you if you want to give them another chance. If you enjoy the working relationship, its worth giving him or her a week or two to see if he or she improves, especially after you voice your concern. If he or she doesn’t improve (or only improves for a few days), its time to part ways.
Here are a few tips for how to bring up that you need to part ways:
Be Honest! Explain what you are seeing and how you think it shows that he or she needs to move on.
Use “I” Statements. This sounds cliché, but people will listen to your concerns better if you don’t say “you are.” Observations are better phrased starting with “I feel” sentiments such as: “I feel like our working relationship has changed.” This helps avoid hurt feelings and keep the conversation professional.
Use Email (if possible). That way, you can get everything out without being interrupted. Once your aide reads and digests the email, you two can have a discussion.
Remember, It’s Ultimately Your Decision. If you still feel like its time for her or him to move on, say it! You are the boss, and if you feel like the job is not being done correctly, you should fix it.
Share Positive Feedback. Be sure to praise her or him for the history of good work and assure him or her that it’s not personal. People might feel you just don’t enjoy spending time with them anymore and you should emphasize that is not the case.
Here’s an example of a conversation you might have when you have to let him or her go:
You: So I know I gave you two more weeks to improve your work performance, but I feel its time to part ways. I feel that this job is not the right fit for you anymore. I really enjoyed working with you and I think you are an awesome person. I will of course give you a glowing recommendation for your future employers. This is not personal and I really thank you for all the work you have done.
Aide: I’m sorry to hear that, but I understand. Do you want me to help you transition to a new aide?
You: That would be awesome, thanks!
(Note: Not all conversations will go as smoothly, so be aware of that)
If you do let them go, you should be prepared if he or she doesn’t want to help you transition to a new aide. Firing can be hard to take, especially when you have to work so closely with your boss, so have a back-up plan for help so you don’t get stranded. Hopefully, your aide will understand and help you transition to a new one.
Also, be sure to mention that you would provide references for them and how awesome they have been. These kinds of conversation are inherently awkward and uncomfortable, but it gets easier the more you do it.
Do you have any other suggestions on when and how to say goodbye to an aide? Feel free to comment below!